At Faye Homes, we respect your privacy and the confidentiality of your personal data, this document outlines how we handle and use your data.
Where do we collect your personal data?
Faye Homes collects your data through our website https://www.fayehomes.co.nz
Why do we collect your personal data?
Your personal data is collected through the website for marketing purposes.
Your personal data is collected when subscribing to the Faye Homes newsletter, which is entirely voluntary and with explicit authorisation, allowing Faye Homes to promote our services, projects and other information through an e-newsletter.
The e-newsletter subscription is optional, free of charge and for the period that the subscriber intends, meaning that at anytime the subscriber can unsubscribe from our e-newsletter. Access to our website is in no way conditional on subscription to the e-newsletter or for the capture of personal data.
For each e-newsletter that we send, metrics are collected to identify which subscribers opened the e-newsletters and on which links they click. Being able to identify your journey through our e-newsletter allows us to understand what type of information is relevant to our subscribers.
Data is also tracked through Google Analytics to inform site performance and user experience.
What personal data do we collect?
Faye Homes collects the following personal data: name and email address. Additionally, when e-newsletters are sent, statistic data is collected, which allows us to identify each user journey, location and behaviour/engagement with our e-newsletter.
How personal data is captured?
Personal data is collected directly and indirectly through Faye Homes website. We collect your personal information directly when you: Subscribe to the e-newsletter - name and email are collected. Contact us - when users contact us using the Contact Form.
Your personal data is collected indirectly by our website through cookies, georeferencing data, widgets, etc.
Third party cookies, performance and tracking (Google and Facebook) are used to measure the number of visitors to our website and record how users interact with our website. This information is aggregated, and personal data or information about individual users is not collected. Therefore it cannot be used for marketing.
These cookies which inform us of user behaviour help us to improve user journey through our website, for example, easily navigating to access information and content.
How do we treat personal data?
All personal data is collected directly by Faye Homes with the purpose of sending information to users by email, as outlined in the terms and conditions above. All data is treated confidentially and is stored in a database with access restricted to Faye Homes staff that need to use it for the purposes outlined above.
What security measures are in place to protect personal data?
We use technological and administrative security measures to protect your information. All data collected through our website is communicated on the internet via HTTPS. Additionally, all data is stored in encrypted databases managed by Faye Homes and our appointed IT support company, and periodical backs ups are done to minimise the probability of losing information if the storage system fails.
What happens if there is a violation of our security systems?
If a violation in our security system occurs, which results in non-permitted access to your data by third parties, we will contact you by email.
How can I request to update or remove my personal data?
If you want to update or remove your personal data, just send us an email to email@example.com
Will your data be shared with a third party(s)?
Your data can be shared with third parties, namely infrastructure suppliers (server, web hosting service and email) or other suppliers that may use the data to perform operational tasks such as email marketing software.
What happens with personal data transmitted for the purposes of requesting contact or for a proposal?
This personal data will be used exclusively for its intended purpose - to contact and/or send you a proposal.